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Muster Reports

Muster reporting in EntraPass allows roll call reporting that is used mostly in emergency situations where the location of all personnel is required at once. When an input (an emergency alarm, for example) is triggered, a muster report can automatically list all the people currently present in a pre-defined area. Muster reports can be sent through email and directed to up to 32 printers. EntraPass will send the reports to the printers first, then to the pre-configured email addresses. Muster reports come in Sybase format when printed and will send an CSV through email.

Note: If a report cannot be printed or an email cannot reach destination, a message will be displayed on the workstation where the report was issued from.

Graphic desktops will display area groups statuses. Icons will indicate when the area is active and when the area is empty.

Certain conditions must be defined to trigger a muster report:

•   A muster area must be defined where there is a badging station and all employees will gather during the emergency procedure.

•  Area groups must be configured to contain the areas that need to be monitored during an emergency situation. If only one area needs to be monitored, an area group must be created to contain that area. For instructions on configuring area groups, see Area Group Creation.

•  Doors with anti-passback that are part of muster area groups must have their “Area before” parameter set to “Unknown area” in order for employees to gain access to their working area after the emergency situation is over. For instructions on configuring door anti-passback, see Defining a Door Under a Global/KT-NCC Gateway.

•  An input must be defined that will trigger the muster report. For instructions on configuring inputs, see Input Configuration.

•   Graphics on graphics desktops may contain the area groups buttons that are monitored during an emergency period.

Muster Reports for Emergency Management

Before setting up a report, you must make sure that an area group is already defined. You must also select an input (new or already defined) that will trigger the muster report generation automatically. Each muster report is defined for one area group and one input.

1 - Under the Report toolbar, click the Muster report button.

2 - Select the View hierarchy  button to display all the gateways defined in the system; then from the Gateway drop-down list, select the gateway from which you want to generate a muster report.

3 - From the Muster Report  drop-down list, select an existing report if you want to modify it; or click the New button to create a new muster report. Then, enter the name of the report in the language section.

4 - Select the Area group you want to assign to this report.

5 - Select the Input to start the report process . As soon as this input is triggered, a muster report is generated.

6 - Select the Report type to generate:

•   Cards in area group : will list all the cards currently present in the predefined area group.

•   Supervisor cards in area group : will only list all the Supervisor cards present in the predefined area group.

•   Invalid cards in area group : will only list the cards that are invalid and are present in the predefined area (ex: a card manually transferred in an area without the access level needed for that area).

7 - Select the Sort by preference.

8 - Check the Automatic report refresh box   if you want EntraPass to generate more than one report automatically. Reports will contain up to date information.

•   Define the Interval delay (mm:ss)  between each report generation. The time range value is 01:00 to 59:59 minutes.

•   Define the Number of times (1-4)  you want to regenerate the muster report for a maximum of 5 reports (including one report that is generated automatically when the input is triggered.

9 - If EntraPass is running in two languages, select the Report languages for generating the muster report.

10 - Move to the Destination tab.

11 - Select the  Report destination application. This is the application that will manage the muster report generation (server, workstation, etc.).

Note: If this application is running in service, you must define the Login parameters for that application or the printer will not generate the muster reports. For instructions on configuring login parameters for EntraPass applications, see Application Configuration. For information on configuring login parameters for the EntraPass Server, see Service Login Information.

•   If you are generating muster reports on printers, check the Output printer  box and select the printers in the list. You can select up to 32 printers. The muster report is generated in Sybase format.

•   If you are sending muster reports through email, check the Email recipient  box and type each email address separated by a semi-colon (;). The muster report is generated in an Sybase format.

12 - Click the Save button.

Muster Reports for Parking Management

Creating reports for parking management is similar to creating reports for emergency management: you must select an area group and an input that will trigger the automatic action (send a message to a billboard that the parking area is full, or lock a gate until someone leaves the premises, send a message to a guard station that the area is full, etc.). However, an extra step is required when setting up an area for parking management. In the Area dialog, you must make sure that a Relay activated when area is full is selected and the Disable access when area is full parameter is activated to be able to restrict access to that area. This may consist of locking doors or gates to restrict access to the area, or send messages to a bulletin board to notify that a parking area is full, etc., depending on the input you will setup. For more information on setting up an area, please see Area Definition (Global/KT-NCC Gateways Only).

Muster Report Generation

A first muster report will be generated as soon as the corresponding input is triggered (for example an alarm system).

•   A message will be displayed on screen to indicate that a Sybase type report is being printed.

•   If email recipients are defined, e-mails will be sent automatically after the reports are printed. An CSV containing the report contents will be attached to the email.

•   The muster report contains cardholders’ name, card number and area where they are currently located within the monitored area.

•   The muster report also indicates if cardholders are a supervisors, their supervisor levels and if cards are invalid.

Note: If the reports cannot be printed or delivered to the recipient, a warning will be issued and the system will try to print the report or send the email again.

•   When the Automatic refresh report  parameter is activated, the system waits for the pre-defined delay period to print the same report with up to date information.